Getting Error 0x80070005-0x0004dc-0x000524 with Shared Email

If you are encountering the error code 0x80070005-0x0004dc-0x000524 while trying to access a shared email in Outlook, it can be quite frustrating. This error code usually indicates that there is a permission issue with the shared email account. However, there are a few steps you can take to fix this problem.

Here are some solutions that you can try to fix the error code 0x80070005-0x0004dc-0x000524:

1. Check the permission settings: The first thing you should do is check the permission settings for the shared email account. Make sure that you have the necessary permissions to access the account. If you are not sure about the permission settings, contact the owner of the shared email account and ask them to grant you the necessary permissions.

2. Repair Outlook: Sometimes, the error code 0x80070005-0x0004dc-0x000524 can be caused by a corrupted Outlook installation. To fix this, you can try repairing your Outlook installation. To do this, go to the Control Panel, select Programs and Features, find Microsoft Office in the list of installed programs, and click on Change. Then select Repair and follow the on-screen instructions.

3. Disable antivirus software: Antivirus software can sometimes interfere with Outlook and cause the error code 0x80070005-0x0004dc-0x000524. Try disabling your antivirus software temporarily and see if that fixes the problem. If it does, you may need to add an exception for Outlook in your antivirus software.

4. Create a new Outlook profile: If none of the above solutions work, you can try creating a new Outlook profile. To do this, go to the Control Panel, select Mail, and click on Show Profiles. Then click on Add and follow the on-screen instructions to create a new profile. Once you have created the new profile, try accessing the shared email account again.

In conclusion, the error code 0x80070005-0x0004dc-0x000524 can be caused by a variety of issues, but the above solutions should help you fix the problem. If none of these solutions work, you may need to contact Microsoft support for further assistance.


I hope these solutions help you resolve the error code 0x80070005-0x0004dc-0x000524 and allow you to access the shared email account in Outlook. If you continue to experience issues, don’t hesitate to reach out to Microsoft support for further assistance. Good luck!

Answer Prime

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top