If you are experiencing issues with running the Sky Go Extra app on your Xbox One, there are a few things you can try to fix the problem. Here are some possible solutions:
1. Check for updates: Make sure that your Xbox One console and the Sky Go Extra app are both up to date. To check for updates on your Xbox One, go to Settings > System > Updates. To check for updates on the Sky Go Extra app, go to the app store on your Xbox One and look for any available updates.
2. Clear cache and data: Clearing the cache and data of the Sky Go Extra app can sometimes help to resolve issues. To do this, go to Settings > System > Storage > Clear local saved games. Then, go to the Sky Go Extra app and select Manage app > Clear saved data.
3. Reinstall the app: If clearing the cache and data doesn’t work, try uninstalling and reinstalling the Sky Go Extra app. To do this, go to the app store on your Xbox One, find the Sky Go Extra app, and select Uninstall. Then, reinstall the app and try running it again.
4. Check your internet connection: Make sure that your Xbox One is connected to the internet and that your internet connection is stable. You can check your internet connection by going to Settings > Network > Network settings.
5. Contact support: If none of the above solutions work, you may need to contact Xbox support or Sky Go Extra support for further assistance. They may be able to provide you with more specific troubleshooting steps or help you resolve any technical issues that are preventing the app from running properly.
In summary, if you are having trouble running the Sky Go Extra app on your Xbox One, try checking for updates, clearing cache and data, reinstalling the app, checking your internet connection, or contacting support for further assistance.
Conclusion
Hopefully, one of these solutions has helped you to resolve the issue with running the Sky Go Extra app on your Xbox One. If you continue to experience problems, don’t hesitate to reach out to Xbox support or Sky Go Extra support for further assistance. They will be able to provide you with more specific troubleshooting steps or help you resolve any technical issues that are preventing the app from running properly. Thank you for using our service.
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