Don’t know why I couldn’t add this before but my girlfriends WiFi seems to be acting weird with her new computer. Randomly the computer will disconnect from the internet and sometimes on start up (this is the more frequent of the two) and brings up the message above.
After clicking on the Wifi Icon in the bottom right hand of your task bar, click “Network Settings” right above the on and off button for the Wifi. After being redirected to settings, click “Manage Wi-Fi settings” right below “Advanced options”. Now, once coming to yet another window, scroll down until you see the Wifi network you were not able to connect to. Click on it and proceed to click on “Forget”. After this, reconnect to the same Wifi Network and re-enter the password. It should smoothly connect. Did the same thing to me and I was on the brink of insanity. Hope this helps!
Go to command prompt (cmd) run it as administrator and type “netcfg -d” without the ” , and then reboot your PC.
They probably changed the password, and/or, they rebooted the system.
What our team says
WiFi Error: “Some information changed since the last time you connected. We need additional information to complete the connections.” Why?
If you’ve ever gotten this error message when trying to connect to a new WiFi network, you’re not alone. In this article, we’ll explain why this error message occurs and how you can fix it.
WiFi Connection Issues
If you’re seeing the error “Some information changed since the last time you connected. We need additional information to complete the connections,” it means that your computer is trying to connect to a WiFi network that it’s already connected to, but with different settings.
There are a few possible reasons for this:
– The WiFi network may have been updated or changed, and your computer is using old connection information.
– The WiFi network may be using different security settings than before, and your computer needs new credentials to connect.
– There may be some interference on the WiFi signal that’s causing this error. Try moving closer to the router or changing the channel that your router is using.
If you’re still seeing this error after trying these things, please contact our support team for further assistance.
We need additional information to complete the connection
If you’re getting this error when trying to connect to WiFi, it means that some information has changed since the last time you connected. In order to connect, we need additional information from you.
This error is usually caused by one of two things:
1. Your WiFi password has changed.
2. The network you’re trying to connect to has changed some of its settings.
If your WiFi password has changed, simply update your device with the new password and you should be able to connect without any problems. However, if the network settings have changed, you’ll need to get in touch with the network administrator in order to get the updated information. Once you have the updated information, you should be able to connect without any issues.
How to fix the WiFi Error
If you are receiving the error message “Some information changed since the last time you connected. We need additional information to complete the connections,” there are a few things that you can do in order to fix the issue.
First, try restarting your computer and router. This will often times clear up any minor connection issues.
If that does not work, try unplugging your router for a minute or two, then plugging it back in. This will sometimes reset the connection and allow you to connect to the WiFi.
If you are still having trouble connecting, try accessing your router’s settings and check to see if the password has been changed. If it has, update the password in your computer’s settings and try connecting again.
If you are still having issues, contact your ISP or the manufacturer of your router for further assistance.
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