Sounds like you overpaid at some point. It is also possible that you paid the correct amount and that a charge has not been added yet.
It is best to ask your landlord instead of guessing. They are the only one that can truly answer this.
You overpaid at some point. They have your money but they are not putting it against your rent or anything else you owe. Tell them to apply it to your rent so you pay less next time or to refund it to you. They can’t just keep it.
It means you paid more than you needed to.
The amount you have overpaid is currently not being applied to a future bill.
You can tell your landlord that you want this money to be used for rent or utility bills.
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