If you are experiencing a situation where store apps or games are asking you to upgrade to Windows 10, even though you already have Windows 10 installed on your device, there are a few things you can try to resolve the issue.
Here are some possible solutions:
1. Check for updates: Make sure that your Windows 10 is up-to-date with the latest updates and patches. Sometimes, outdated software can cause compatibility issues with apps and games.
2. Reset the Windows Store cache: The Windows Store cache can sometimes become corrupted, which can cause issues with app updates and installations. To reset the cache, follow these steps:
– Press the Windows key + R to open the Run dialog box.
– Type “wsreset.exe” (without quotes) and press Enter.
– Wait for the command to complete, and then try updating or installing the app again.
3. Reinstall the app: If resetting the cache doesn’t work, try uninstalling and reinstalling the app. To do this, follow these steps:
– Open the Start menu and find the app you want to uninstall.
– Right-click on the app and select “Uninstall”.
– Once the app is uninstalled, go to the Windows Store and reinstall it.
4. Contact the app developer: If none of the above solutions work, it’s possible that the app developer has not updated the app to be compatible with the latest version of Windows 10. In this case, you can contact the app developer and ask if they have any plans to update the app.
In conclusion, if you are experiencing issues with store apps or games asking you to upgrade to Windows 10 even though you already have it installed, try checking for updates, resetting the Windows Store cache, reinstalling the app, or contacting the app developer for support.
Conclusion
I hope these solutions help resolve the issue you are experiencing with store apps or games asking you to upgrade to Windows 10. If you have any further questions or concerns, please don’t hesitate to reach out for further assistance.
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