HyperX Cloud II microphone does not work, what to do?

If you are facing issues with the microphone of your HyperX Cloud II headset, there could be several reasons behind it. However, the good news is that most of these issues can be resolved with some simple troubleshooting steps. Here are some things you can try:

1. Check the connection: Make sure that your headset is properly connected to your computer or device. If you are using a USB adapter, try plugging it into a different USB port.

2. Check the microphone settings: Go to your computer’s sound settings and make sure that the HyperX Cloud II headset is selected as the default recording device. Also, check the microphone volume and make sure it is not muted or turned down too low.

3. Update drivers: Make sure that you have the latest drivers installed for your headset. You can download them from the HyperX website.

4. Disable other audio devices: If you have other audio devices connected to your computer, try disabling them temporarily to see if that resolves the issue.

5. Try a different app: If the microphone is not working in a particular app, try using it in a different app to see if the issue is app-specific.

6. Contact support: If none of the above steps work, you may need to contact HyperX support for further assistance.

In conclusion, if your HyperX Cloud II microphone is not working, there are several things you can try to resolve the issue. By following the above steps, you should be able to get your microphone working again in no time.


In conclusion, we hope that the troubleshooting steps provided above have helped you resolve the issue with your HyperX Cloud II microphone. If you continue to face any problems, do not hesitate to contact HyperX support for further assistance. We wish you the best of luck in getting your microphone up and running again!

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