If you have been charged $10.99 and the category mentioned is “Xbox”, it is likely that you have made a purchase on your Xbox console or through the Xbox website. However, if you do not remember making any such purchase, it could be a case of unauthorized charges or fraud.
Here are some steps you can take to resolve the issue:
1. Check your Xbox purchase history: Log in to your Xbox account and check your purchase history to see if the charge is legitimate. If you find any unauthorized charges, report them to Xbox support immediately.
2. Contact your bank or credit card company: If you suspect fraud, contact your bank or credit card company and report the charge. They can investigate the matter and help you dispute the charge if necessary.
3. Change your Xbox account password: To prevent any further unauthorized charges, change your Xbox account password and enable two-factor authentication.
4. Contact Xbox support: If you are unable to resolve the issue on your own, contact Xbox support for assistance. They can help you investigate the charge and provide a solution.
In conclusion, if you have been charged $10.99 under the category “Xbox” and you do not remember making any such purchase, it is important to take immediate action to prevent any further unauthorized charges. Follow the steps mentioned above to resolve the issue and protect your account from fraud.
Conclusion
I hope these steps help you resolve the issue of the $10.99 charge on your Xbox account. Remember to always keep an eye on your account activity and report any suspicious charges immediately. If you have any further questions or concerns, do not hesitate to contact Xbox support for assistance.
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