Your network is behind a port-restricted NAT

If you are seeing the message “Your network is behind a port-restricted NAT – category ‘xbox'” while trying to connect to Xbox Live, it means that your network is using a type of NAT (Network Address Translation) that is restricting the ports used by Xbox Live. This can cause issues with online gaming, voice chat, and other Xbox Live features.

To fix this issue, you will need to configure your network to allow the necessary ports to be used by Xbox Live. Here are the steps you can follow:

1. Determine your NAT type: You can check your NAT type by going to Settings > Network > Network settings on your Xbox console. If your NAT type is “Strict” or “Moderate”, you may be experiencing issues with Xbox Live.

2. Configure your router: You will need to access your router’s settings to configure the necessary ports. The specific steps will vary depending on your router, but you can usually access the settings by typing your router’s IP address into a web browser. Once you are in the settings, you will need to find the “Port Forwarding” or “Port Triggering” section and add the following ports:

– TCP: 3074
– UDP: 88, 3074, 53, 500, 3544, 4500

3. Save your changes: Once you have added the necessary ports, be sure to save your changes and restart your router and Xbox console.

4. Check your NAT type: After making these changes, check your NAT type again to see if it has improved. If your NAT type is now “Open”, you should be able to connect to Xbox Live without any issues.

In addition to these steps, you may also want to consider using a wired connection instead of Wi-Fi, as this can improve your network performance and reduce latency. You can also try resetting your network hardware and clearing your Xbox cache to further improve your connection.

By following these steps, you should be able to fix the “Your network is behind a port-restricted NAT – category ‘xbox'” issue and enjoy a smoother Xbox Live experience.

Conclusion

We hope that these steps have helped you resolve the port-restricted NAT issue and improve your Xbox Live experience. If you continue to experience any issues, don’t hesitate to reach out to Xbox support for further assistance. Happy gaming!

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