Please help with error 0x000000e

If you are facing the error code 0x000000e on your Windows computer, it means that your system is unable to boot properly. This error is usually caused by a corrupted or missing boot configuration data (BCD) file. However, there can be other reasons as well, such as hardware failure, virus/malware infection, or outdated drivers.

Here are some steps you can take to fix the error code 0x000000e:

1. Use the Windows Recovery Environment: If you have a Windows installation disc or a recovery drive, you can use it to access the Windows Recovery Environment (WinRE). From there, you can try to repair the BCD file using the bootrec command. Here’s how:

– Insert the installation disc or recovery drive and boot from it.
– Select your language preferences and click Next.
– Click on Repair your computer.
– Select Troubleshoot > Advanced options > Command Prompt.
– Type the following commands and press Enter after each one:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
– Restart your computer and check if the error is resolved.

2. Check your hardware: Sometimes, the error code 0x000000e can be caused by faulty hardware components, such as a failing hard drive or RAM. You can run hardware diagnostics to check for any issues. Most computer manufacturers provide built-in diagnostics tools that you can access by pressing a specific key during startup. Alternatively, you can use third-party tools such as MemTest86+ or CrystalDiskInfo.

3. Scan for viruses/malware: Malware infections can also cause the error code 0x000000e. You can use your antivirus software to scan your system for any threats. If you don’t have an antivirus program installed, you can use Windows Defender, which is built into Windows 10.

4. Update your drivers: Outdated or incompatible drivers can also cause the error code 0x000000e. You can use Device Manager to check for any driver updates. Right-click on the Start button and select Device Manager. Expand the categories and look for any devices with a yellow exclamation mark. Right-click on the device and select Update driver.

In conclusion, the error code 0x000000e can be frustrating, but it can be fixed by following the above steps. If none of these solutions work, you may need to seek professional help.


In conclusion, I hope that the steps provided were helpful in resolving the error code 0x000000e on your Windows computer. Remember to always keep your system updated and protected from malware to prevent such errors in the future. If you continue to face issues, don’t hesitate to seek professional assistance.

Answer Prime

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