OneNote – Sync Issue – The server you are trying to access is using an authentication protocol not supported by this version of Office

OneNote is a popular note-taking application that allows users to create and organize notes, drawings, and other content. However, sometimes users may encounter sync issues while using OneNote. One such issue is the error message “The server you are trying to access is using an authentication protocol not supported by this version of Office” which falls under the category “msoffice”.

This error message usually occurs when the authentication protocol used by the server is not compatible with the version of Office installed on the user’s computer. This can happen if the user is using an older version of Office or if the server is using a newer authentication protocol that is not supported by the user’s version of Office.

To fix this issue, there are a few things that users can try:

1. Update Office: If the user is using an older version of Office, they should try updating to the latest version. This will ensure that the authentication protocol used by the server is supported by their version of Office.

2. Check server settings: If the user is sure that they are using the latest version of Office, they should check the server settings to ensure that it is using a compatible authentication protocol. If not, they should contact the server administrator to update the settings.

3. Use OneNote Online: If the above solutions do not work, users can try using OneNote Online instead of the desktop application. OneNote Online is a web-based version of OneNote that does not require any installation and can be accessed from any device with an internet connection.

In conclusion, the error message “The server you are trying to access is using an authentication protocol not supported by this version of Office” can be frustrating for OneNote users. However, by following the above solutions, users can easily fix this issue and continue using OneNote without any problems.

Conclusion

In conclusion, if you encounter the “authentication protocol not supported” error while using OneNote, don’t worry. Simply try updating your Office version, checking server settings, or using OneNote Online. With these solutions, you can easily resolve the issue and continue using OneNote to organize your notes and ideas.

Answer Prime

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top