If you are being prompted to install Silverlight even though it is already installed on your computer, it can be frustrating. This issue can occur due to various reasons such as outdated Silverlight version, browser cache, or corrupted Silverlight installation. Here are some steps you can take to get out of this prompting loop:
1. Check the Silverlight version: Ensure that you have the latest version of Silverlight installed on your computer. You can check the version by going to the Silverlight website and clicking on the “Check if Silverlight is installed” button.
2. Clear browser cache: Clearing the browser cache can help resolve the issue. Go to your browser settings and clear the cache and cookies.
3. Reinstall Silverlight: If the above steps do not work, try reinstalling Silverlight. Uninstall the current version of Silverlight from your computer and then download and install the latest version from the Silverlight website.
4. Use a different browser: If the issue persists, try using a different browser to see if the problem is specific to one browser.
5. Contact support: If none of the above steps work, contact the Silverlight support team for further assistance.
In conclusion, being prompted to install Silverlight when it is already installed can be a frustrating issue. However, by following the above steps, you can resolve the issue and get back to using Silverlight without any interruptions.
Conclusion
I hope these steps help you resolve the issue of being prompted to install Silverlight even though it is already installed on your computer. If you continue to face any problems, do not hesitate to contact the Silverlight support team for further assistance. Thank you for using our services.
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