Can’t login to excel addin on computer with Windows 10 for one language (Russian)

If you are having trouble logging into the Excel add-in on your Windows 10 computer with the Russian language, there are a few things you can try to fix the issue. Here are some possible solutions:

1. Check your login credentials: Make sure you are entering the correct username and password for your Excel add-in account. Double-check for typos or spelling errors.

2. Clear your browser cache: Sometimes, clearing your browser cache can help resolve login issues. To do this, go to your browser settings and look for the option to clear your cache and cookies.

3. Disable any browser extensions: Some browser extensions can interfere with the login process. Try disabling any extensions you have installed and see if that helps.

4. Try a different browser: If you are still having trouble logging in, try using a different browser to see if the issue is specific to your current browser.

5. Contact support: If none of the above solutions work, you may need to contact the support team for your Excel add-in. They may be able to provide additional troubleshooting steps or help you reset your login credentials.

In summary, if you can’t login to your Excel add-in on a Windows 10 computer with the Russian language, try checking your login credentials, clearing your browser cache, disabling browser extensions, trying a different browser, or contacting support for further assistance.


We hope that one of these solutions helped you resolve the login issue with your Excel add-in on your Windows 10 computer with the Russian language. If you continue to experience problems, don’t hesitate to reach out to the support team for further assistance. Thank you for using our service!

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