Always getting “A referral was returned from the server”

If you are constantly receiving the error message “A referral was returned from the server” on your Windows computer, it can be quite frustrating. This error message usually indicates that there is a problem with the domain name system (DNS) configuration on your computer. DNS is responsible for translating domain names into IP addresses, which are used to identify and communicate with servers on the internet.

Here are some steps you can take to fix this issue:

1. Check your internet connection: Make sure that your computer is connected to the internet and that your connection is stable. If you are using a wireless connection, try connecting your computer directly to your router with an Ethernet cable.

2. Restart your computer: Sometimes, simply restarting your computer can fix the problem. This can help to clear any temporary files or settings that may be causing the issue.

3. Flush your DNS cache: Your computer stores DNS information in a cache to speed up future requests. However, sometimes this cache can become corrupted, causing issues with DNS resolution. To flush your DNS cache, open the Command Prompt as an administrator and type the following command: ipconfig /flushdns

4. Check your DNS settings: Make sure that your computer is using the correct DNS servers. You can check your DNS settings by going to Control Panel > Network and Sharing Center > Change adapter settings. Right-click on your network adapter and select Properties. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties. Make sure that the option to obtain DNS server address automatically is selected. If you need to manually enter DNS server addresses, make sure that they are correct.

5. Disable your firewall: Sometimes, firewalls can interfere with DNS resolution. Try disabling your firewall temporarily to see if this resolves the issue.

If none of these steps work, you may need to contact your internet service provider or IT department for further assistance. They may need to troubleshoot your network or DNS configuration to identify and fix the issue.


I hope these steps help you resolve the “A referral was returned from the server” error on your Windows computer. If you continue to experience issues, don’t hesitate to reach out to your internet service provider or IT department for further assistance. They will be able to provide more specialized support to help you get back online.

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