If you are encountering the error code 0x0000011b when trying to add a new printer to your Windows computer, it can be quite frustrating. This error code usually indicates that there is a problem with the printer driver or the printer spooler service. However, there are several steps you can take to fix this issue.
Here are some solutions you can try to fix the error code 0x0000011b:
1. Update your printer driver: The first thing you should do is check if there is an updated driver available for your printer. You can do this by visiting the manufacturer’s website and downloading the latest driver for your printer model. Once you have downloaded the driver, install it on your computer and try adding the printer again.
2. Restart the printer spooler service: The printer spooler service is responsible for managing print jobs and can sometimes cause issues when it is not working correctly. To restart the printer spooler service, follow these steps:
– Press the Windows key + R to open the Run dialog box.
– Type “services.msc” and press Enter.
– Scroll down to find the “Print Spooler” service.
– Right-click on the service and select “Restart”.
– Try adding the printer again.
3. Check for Windows updates: Sometimes, Windows updates can fix issues with printer drivers and the printer spooler service. To check for updates, follow these steps:
– Press the Windows key + I to open the Settings app.
– Click on “Update & Security”.
– Click on “Check for updates”.
– Install any available updates and restart your computer.
– Try adding the printer again.
4. Run the Printer Troubleshooter: Windows has a built-in troubleshooter that can help diagnose and fix issues with printers. To run the Printer Troubleshooter, follow these steps:
– Press the Windows key + I to open the Settings app.
– Click on “Update & Security”.
– Click on “Troubleshoot”.
– Scroll down to find “Printer” and click on it.
– Click on “Run the troubleshooter” and follow the on-screen instructions.
5. Uninstall and reinstall the printer: If none of the above solutions work, you can try uninstalling and reinstalling the printer. To do this, follow these steps:
– Press the Windows key + R to open the Run dialog box.
– Type “control” and press Enter.
– Click on “ConclusionHopefully, one of these solutions has helped you fix the error code 0x0000011b when adding a new printer to your Windows computer. If you are still experiencing issues, you may want to contact the printer manufacturer or a computer technician for further assistance.