If you are seeing the error message “Windows can’t communicate with the device or resource (primary DNS server)” on your Windows computer, it means that your computer is unable to connect to the internet. This error message is usually caused by a problem with your DNS server, which is responsible for translating domain names into IP addresses that your computer can understand.
Here are some possible solutions to fix this error:
1. Restart your router and modem: Sometimes, the problem can be fixed by simply restarting your router and modem. Turn off both devices, wait for a few seconds, and then turn them back on. This will reset your network connection and may fix the DNS server problem.
2. Change your DNS server: If restarting your router and modem doesn’t work, you can try changing your DNS server. By default, your computer uses the DNS server provided by your internet service provider (ISP). However, this server may be slow or unreliable. You can try using a different DNS server, such as Google DNS or OpenDNS. To change your DNS server, go to your network settings and look for the DNS settings.
3. Flush your DNS cache: Your computer stores a cache of DNS information to speed up the browsing process. However, this cache can sometimes become corrupted and cause DNS server errors. You can flush your DNS cache by opening the Command Prompt and typing “ipconfig /flushdns” (without quotes). This will clear your DNS cache and may fix the problem.
4. Disable your firewall: Sometimes, your firewall may be blocking your computer from accessing the DNS server. You can try disabling your firewall temporarily to see if this fixes the problem. However, make sure to turn your firewall back on after testing.
5. Update your network drivers: Outdated or corrupted network drivers can cause DNS server errors. You can try updating your network drivers to see if this fixes the problem. Go to your device manager, find your network adapter, and look for driver updates.
In conclusion, the “Windows can’t communicate with the device or resource (primary DNS server)” error message can be frustrating, but there are several solutions you can try to fix the problem. If none of these solutions work, you may need to contact your ISP or a professional technician for further assistance.
Conclusion
I hope these solutions help you fix the “Windows can’t communicate with the device or resource (primary DNS server)” error message on your Windows computer. Remember to try each solution one at a time and test your internet connection after each step. If you still can’t connect to the internet, don’t hesitate to contact your ISP or a professional technician for further assistance. Good luck!
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