Which of the following is not one of the benefits to a firm of new product development?

marketing questions… thank you!!

marketing questions... thank you!!







Question 20 1 pts Which of the following is NOT one of the benefits to a firm of new product development? creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. 
Question 21 1 pts Sylvias Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this... and some do not. This would be an example of a вар. . o delivery gap social expectations gap O standards gap communications gap knowledge gap 
Match the service dimensions with the appropriate example. [Choose You go to your favorite restaurant and the new waitress forgets to bring you water. [Choose] Heterogenity/Variable You have to be present when getting a massage (you cant pick it up later). Inseparable Intangible If you purchase tickets to a Pistons game and dont show up, they play anyway. Perishable You cannot try on a haircut prior to having your hair cut. [Choose marketing questions... thank you!!







Question 20 1 pts Which of the following is NOT one of the benefits to a firm of new product development? creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. 
Question 21 1 pts Sylvias Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this... and some do not. This would be an example of a вар. . o delivery gap social expectations gap O standards gap communications gap knowledge gap 
Match the service dimensions with the appropriate example. [Choose You go to your favorite restaurant and the new waitress forgets to bring you water. [Choose] Heterogenity/Variable You have to be present when getting a massage (you cant pick it up later). Inseparable Intangible If you purchase tickets to a Pistons game and dont show up, they play anyway. Perishable You cannot try on a haircut prior to having your hair cut. [Choose marketing questions... thank you!!







Question 20 1 pts Which of the following is NOT one of the benefits to a firm of new product development? creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. 
Question 21 1 pts Sylvias Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this... and some do not. This would be an example of a вар. . o delivery gap social expectations gap O standards gap communications gap knowledge gap 
Match the service dimensions with the appropriate example. [Choose You go to your favorite restaurant and the new waitress forgets to bring you water. [Choose] Heterogenity/Variable You have to be present when getting a massage (you cant pick it up later). Inseparable Intangible If you purchase tickets to a Pistons game and dont show up, they play anyway. Perishable You cannot try on a haircut prior to having your hair cut. [Choose
marketing questions… thank you!!

Question 20 1 pts Which of the following is NOT one of the benefits to a firm of new product development? creating diversification and reducing risk. O staying with competitors in a market where sales come mostly from new products. avoiding market saturation from products that has been on the market for a long time. reduced costs of production. satisfying the changing needs of current and new customers. Question 21 1 pts Sylvia’s Diner has a customer service goal to have a server take drink orders from guests within 2 minutes of the table being seated. Some servers accomplish this… and some do not. This would be an example of a вар. . o delivery gap social expectations gap O standards gap communications gap knowledge gap Match the service dimensions with the appropriate example. [Choose You go to your favorite restaurant and the new waitress forgets to bring you water. [Choose] Heterogenity/Variable You have to be present when getting a massage (you can’t pick it up later). Inseparable Intangible If you purchase tickets to a Piston’s game and don’t show up, they play anyway. Perishable You cannot try on a haircut prior to having your hair cut. [Choose

(20)
reducing the costs of production
EXPLANATION:
Obviously the cost of new product will get added to the cost of
current production. Hence new product development would result in
increase in cost of production.
(22)
Delivery gap
EXPLANATION:
Delivery gap is the time gap between standard delivery time
& actual delivery time by the server.
(23
1. Heterogenity – Being new as a waitress in the restaurant, she
forgets to bring the water.
2. Inseperability- the servie & the service receiver cant be
separated.
3 Perishable – perishable services can not be used later as they
expiry at a certain time.
4. Intangible – Services which cannot be tried before actually
having them are intangible.

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