How are organizations responding to social media complaint

Increasingly consumers are using social media to voice complaints that have not been resolved through other means. How are organizations responding to social media complaint? Explaining exactly what the customer did wrong and why the company wont give in to social media rebukes Paying consumers to post positive comments. Replying to customer gripes with tools like Instagram and Twitter Ignoring all comments made anonymously Which of the following is most likely to achieve a positive corporate response when you are posting a complaint on a social media site? Ask your review or complaint to be taken off the social media site as soon as possible Explain the whole story and your feelings about the events that happened Keep comments anonymous Offset criticism with positives Increasingly consumers are using social media to voice complaints that have not been resolved through other means. How are organizations responding to social media complaint? Explaining exactly what the customer did wrong and why the company won’t give in to social media rebukes Paying consumers to post positive comments. Replying to customer gripes with tools like Instagram and Twitter Ignoring all comments made anonymously Which of the following is most likely to achieve a positive corporate response when you are posting a complaint on a social media site? Ask your review or complaint to be taken off the social media site as soon as possible Explain the whole story and your feelings about the events that happened Keep comments anonymous Offset criticism with positives

1.
Replying to customer gripes with tools like Instagram and
Twitter
– The above-mentioned option is true to the given context.
2.
Offset criticism with positives
– The above-mentioned option is true to the given context.
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advance.

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